Service Delivery Policy
Last Updated: September 2025
This policy outlines the process and timeline for the delivery of our digital marketing services upon successful payment.
1. Onboarding Process
After a successful payment, our team will contact you via email or phone within 24 business hours to schedule an onboarding call. During this call, we will discuss your business goals, target audience, and gather the necessary information to start your campaign.
2. Campaign Setup and Activation
The standard timeline for setting up and activating your digital marketing campaigns (including Google Ads, Meta Ads, and initial SEO setup) is 3 to 5 business days after the onboarding call is completed and we have received all required assets from you.
3. Reporting and Communication
Performance reports will be delivered to your registered email address based on your chosen plan (e.g., weekly, bi-weekly, or monthly). Our team will be available for communication via email and scheduled calls during our business hours.
4. Disclaimer
Delivery timelines may be affected by delays in receiving necessary information from the client or by technical issues outside of our control. We will maintain clear communication regarding any such delays.